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December 24, 2004 06:05 PM

Banks Test ID Device for Online Security


Excerpt: Responding to an increase in Internet fraud, some banks and brokerage firms plan to begin issuing small devices that would help their customers prove their identities when they log on to online banking, brokerage and bill-payment programs.

   

For years, banks gave away toasters to people who opened checking accounts; soon they may be distributing a more modern kind of appliance.

Responding to an increase in Internet fraud, some banks and brokerage firms plan to begin issuing small devices that would help their customers prove their identities when they log on to online banking, brokerage and bill-payment programs.

E*Trade Financial intends to introduce such a product in the first few months of 2005. And U.S. Bancorp says it will test a system, though it has not given a timetable.

The devices, which are hand-held and small enough to attach to a keychain, are expected to cost customers roughly $10. They display a six-digit number that changes once a minute; people seeking access to their accounts would type in that number as well as a user name and password. The devices are freestanding; they do not plug into a computer.

Some banks, like Wachovia of Charlotte, N.C., and Commerce Bancshares of Kansas City, Mo., already use these hardware tokens to identify employees and corporate customers, and say they are evaluating the technology for retail banking use. Others, like Fidelity Investments and Bank of America, are researching the matter.

"Every single major bank is considering it," said James Van Dyke, principal and founder of Javelin Strategy and Research of Pleasanton, Calif., which advises financial services companies on payments and technology issues.

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Managing your financial accounts can be particularly taxing at year-end. In the fourth installment of a five-part series, Taking Account, we examine the trends in consumer banking, from cash incentives for opening a new account to fees for using a debit-card PIN. What's Going On ...
For some computer users, paying bills online is as natural as using e-mail instead of writing a letter: it's quicker, easier and best of all, free. For others, bill payment represents the final frontier of the Internet: Can I trust a computer program to keep ...
Paper Checks Going Bye-Bye? (December 08, 2004)
The number of electronic payment transactions -- by both debit and credit card -- exceeded check payments last year for the first time, according to a survey conducted by the Federal Reserve and electronic payments companies. Electronic payment transactions totaled 44.5 billion in 2003 versus ...
Financial institutions, eager to get more consumers to pay their bills online, are offering a new incentive: cash. Citigroup Inc.'s Citibank introduced a promotion in October offering as much as $200 to new online bill-paying customers, depending on the number of bills they pay electronically ...

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