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November 23, 2004 09:21 PM

The Pitfalls of VOIP


Excerpt: Nonetheless, VoIP offers some real benefits. If you spend a lot of time on long distance, for instance, and can accept its shortcomings, you can save money.


Using your computer and Internet connection to make local and long distance calls has been getting a lot of attention lately. People are enticed by the savings offered by Voice over Internet Protocol (VoIP) and the ability to use a regular telephone. Before you jump on the bandwagon, consider the drawbacks.

Most VoIP providers charge a monthly fee of $20 to $30 for unlimited local and long distance calling anywhere in the U.S., and sometimes Canada. You also receive a host of features that would normally cost extra, such as call forwarding, voice mail, caller ID and call waiting.

There are enhanced features, too. Many providers will forward your voice mail to an e-mail account. There is a super version of call-forwarding that forwards calls to five or so different phones. It will ring them one at a time or all five simultaneously.

Although VoIP is still in its infancy, there are a number of companies providing service, such as AT&T, Packet8, VoicePulse and Vonage. The quality is better than a cell phone and often matches traditional phone service. But there is a potential for dropouts similar to a cell phone.

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The Disparate Consensus on Health Care for All - Dec 06, 2004
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